Make payment the easiest part of the visit.

Give patients a clear payment step and your front-desk team a process it can follow. CleverPays helps clinics plan in-office and remote payments around billing, staff access and reconciliation.

A clinic reception desk with a payment terminal.

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Keep front-desk payment straightforward

Reception needs to identify the amount due, take payment and provide the appropriate payment record. We review the counter setup and staff tasks so the payment tool fits the appointment and billing process.

A patient settling a balance at a clinic front desk.

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Note de 4,9 sur Google

“We manage all our stores with this. It's elegant, and the CleverPays team offers great customer service in English and French.”

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A customer paying an emailed invoice on a phone.

Give patients a way to settle a balance remotely

An invoice-payment page or another remote option can help when the patient is no longer at reception. We look at how the payment reference will connect to the outstanding balance and how staff will know it has been paid.

A card tapped on a Clover Flex standing on an office desk beside a laptop.

Plan recurring or saved-payment needs separately

If the practice needs repeat collections, we review the available tools, customer permissions and follow-up process. These features should be deliberately configured rather than treated as an automatic part of every account.

A Clover Flex standing beside a laptop on an office desk.

Keep payment records separate from clinical detail

The POS is not a clinical record system. We discuss which references the payment process needs and how staff access should be arranged, without using payment records to hold unnecessary treatment information.

Revenue from several departments reconciled on one screen.

Reconcile the work of the practice

Managers may need to review payments by location, user or another available reference. We identify what the selected systems can report and how that information reaches the people handling reconciliation.

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Common questions

That depends on the software and available integration. We establish the supported route and any remaining manual steps before making a recommendation.

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A staffed donation table with a payment terminal on it.

Organismes sans but lucratif

Planifiez les paiements de dons pour les collectes en ligne, le soutien récurrent et les événements, avec des rapports exploitables par votre équipe.

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Start with the way your practice bills

Tell us how patients pay today, what the front desk needs and which practice systems you use.

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