Guide

What is an effective rate?

Your effective rate is what you really pay to accept cards, shown as a percentage. You get it by dividing the total fees you paid in a month by your total card sales for that month. It folds interchange, network fees and your processor's markup into one number you can compare.

At a glance

ItemDetail
Also calledEffective merchant discount rate, blended rate
French termTaux effectif
Where it sits in the payment flowOn your monthly statement, after the sales are settled
Who controls itNobody sets it directly. It results from your card mix, your pricing and your fees
Does it cost the merchantIt measures cost and is never charged on its own

How it works

The effective rate is plain arithmetic. The Code of Conduct for the Payment Card Industry defines it as total acquirer and processor fees plus network core fees, divided by sales volume. You can do the same sum yourself. Our card processing fees guide shows the full method.

  1. Add up the card processing fees on one monthly statement.
  2. Find the total card sales for the same month.
  3. Divide the fees by the sales.
  4. Repeat for debit and credit separately, then for a few months.

A Canadian example

A garden centre in Ontario takes $20,000 in credit card sales in May. Its statement shows $500 in credit card processing fees. $500 divided by $20,000 is 0.025, so the effective rate is 2.5%. In July sales fall to $8,000 and a monthly account fee stays the same, so the rate rises. An example only, not a quote, and not a typical rate.

What is different in Canada and Québec

  • Canada's Code of Conduct says your statement must show the effective merchant discount rate for each card type. It also lists the rate and amount charged for interchange, network assessment fees and other charges.
  • Your agreement must open with a summary box of fees, so you can compare what was promised with what you pay.
  • Interac says its debit interchange is currently set at zero. You pay a fee per transaction set in your contract, so a debit-heavy shop sees a different rate than a credit-heavy one.
  • Québec businesses cannot add a card surcharge for consumers, so the effective rate is a cost you absorb. It cannot be passed on at the till.
  • Ask for your agreement and your statement help in French. Check what your provider offers before you sign.

What it costs and where it shows on your statement

The effective rate costs nothing. It is calculated from fees you already pay. Look for it in the summary page of your monthly statement. Some statements show it for each card type. Others do not, and then you work it out from total fees and total sales.

Where CleverPays fits in this step

The effective rate comes from your acquirer or processor's fees and the card networks' fees. CleverPays does not set interchange or network fees. CleverPays is operated by Groupe Heo Inc., an Agent of Fiserv Canada Ltd.

We can read a recent statement with you and show the effective rate and each fee line. We will walk you through what each charge is, and we can answer in English or French.

Common mistakes

  • Counting only the percentage in a quote and ignoring monthly, compliance and equipment fees.
  • Judging one month. Holidays and slow seasons move the number.
  • Mixing debit and credit sales in one calculation.

Common questions

What is a good effective rate?

No single number applies to everyone. It depends on your card mix, how customers pay and your pricing model. A shop with mostly debit sales will usually see a lower rate than one with mostly premium credit cards. Compare your own months against each other and against any new quote.

Does the effective rate include equipment and software?

Usually leave them out. Terminal rentals and software subscriptions are not card processing fees. Include fees tied to processing, such as monthly account, compliance and gateway fees.

How is the effective rate different from my quoted rate?

A quoted rate covers one part of the cost, often one card type. The effective rate covers everything you paid, so it is usually higher than the number in the sales pitch.

Sources

Check your own statement

Send us a recent statement and we will show you where this appears on yours.

Merchants on CleverPays

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